Civil Service Division
Effective November 1, 2025
Pursuant to the Oklahoma Administrative Code 260:130-7-4(e)(2), Civil Service Division hearings shall be held via video conference unless a request is made for an in-person hearing, that shall be held at the Civil Service Division offices or any other location determined appropriate. Please see the proposed rules for more detail or contact us at CivilServiceDivision@omes.ok.gov.
COMPLAINT PROCESS
In accordance with the Civil Service and Human Capital Modernization Act, 62§34.301(C), employees have 10 business days to file a complaint with the Civil Service Division (CSD) after receiving a disciplinary action or alleged punitive transfer. If the hearing process is required, the hearing shall take place within thirty (30) business days from the filing of the complaint.
Employees filing a complaint with the CSD shall prove that there was no reasonable basis for the disciplinary action by the state agency. The review of the merits of the complaint shall be limited to the employee disciplinary file directly at issue.
CSD will receive and hear the following complaints in regard to:
- Written Reprimands
- Alleged Punitive Transfers
- Suspension Without Pay
- Involuntary Demotions
- Termination
CSD will also receive Whistleblower complaints for the Attorney General’s office to investigate. If a complainant’s complaint is based on discrimination, then the Civil Service Division shall direct the complainant to the U.S. Equal Employment Opportunity Commission (“EEOC”) where the complainant can file a charge of discrimination. The current link to file a charge with the EEOC is located here: https://www.eeoc.gov/filing-charge-discrimination.
GRIEVANCE PROCESS
Pursuant to House Bill 1138, state employees employed to perform duties as outlined in paragraph 6 of subsection E of Section 3311 of Title 70 and Section 2-105 of Title 47 of the Oklahoma Statutes shall be able to file grievances with the Civil Service Division (“CSD”).
The Agency employing the Law Enforcement Party may perform an investigation of the grievance. The Agency’s investigation will conclude with the Agency’s decision to “substantiate or unsubstantiate” the Law Enforcement Party’s grievance. A Law Enforcement Party will have the opportunity to mediate a grievance or have the matter heard by an Administrative Law Judge after 1) the completion of the Agency investigation; and 2) the Law Enforcement Party formally appeals the Agency decision with the CSD.
CSD will receive and hear the following grievances in regard to:
- Promotion
- Compensation
- Work Location
If a state employee files a Grievance based on Discrimination, then the Civil Service Division shall defer and direct the Law Enforcement Party to use the services provided by the EEOC. If an Agency discovers that a filed Grievance is based on Discrimination during its Grievance Investigation, then the Agency shall 1) defer and direct the Law Enforcement Party to the use services provided by the EEOC; and 2) provide notice of the decision to the Civil Service Division via written notice. The current link to file a charge with the EEOC is located here: https://www.eeoc.gov/filing-charge-discrimination.

